Telemedicine, Patient Portals and Process Automation for Clinics & Practices
Telemedicine, patient portals and process automation for clinics & practices. We connect patient data, digitize workflows and deliver dashboards for quality and management – GDPR-compliant and secure. This relieves teams in their daily work, creates reliable data for decisions and enables better patient care.
The first step is not the technology choice. It is recognizing where processes, data and responsibilities create friction.
Patient/customer portals and self-service (appointments, inquiries, information)
Process automation for workflows and approvals
Dashboards and reporting for management and quality
These topics are not meant as a checklist to solve at once. They help identify where an assessment or first pilot should focus.
Patient data often resides in multiple systems. This makes consistent views difficult and slows down processes.
Digital offerings often fail due to interfaces and media breaks. Processes become unnecessarily complicated.
GDPR and security require clear rules and clean data flows – without detours in daily operations.
Focused on typical situations in Healthcare. We start with a small number of high-impact workflows and expand only when the foundation is clear.
We build user-friendly portals and digital services that reduce inquiries and relieve teams.
We digitize processes from request to approval – including transparency about responsibilities and status.
We create clear data models, secure integrations and governance – tailored to organization and compliance.
Depending on clarity, urgency and internal capacity, the right next step can be a short assessment, a focused pilot or a full implementation.
These examples show what the solution landscape can include. In practice, we prioritize only what creates value for your current situation.
Patient record and history at a glance
Appointment scheduling and resource management
Contacts, responsibilities and communication
Automatic reminders and follow-up
Video consultations, chat and messaging
Secure document storage and forms
Appointment booking and self-service for patients
Integration into existing processes
Dashboards for management and reporting
KPIs for utilization, wait times and service
Quality management and trend analysis
Reports for leadership and stakeholders
The platform is selected around process fit, security and integration needs, not as a product list to buy all at once.
Dynamics 365 Customer Service - Patient Management
Dynamics 365 Field Service - Mobile Care Services
Dynamics 365 Marketing - Patient Communication
Microsoft Teams - Video Consultations
SharePoint - Document Management
Exchange - Secure Email Communication
Power Apps - Patient Portals
Power Automate - Process Automation
Power BI - Care Analytics
Azure Health Data Services - FHIR IntegrationLess manual effort in daily work
Faster processes and clear responsibilities
Patient data and history at a glance
Secure, compliant data processing
Digital services that patients actually use
Better management through data and transparency
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In a free initial consultation, we identify the levers with the greatest benefit and outline a feasible path to implementation.
info@theiasolutions.ch
Phone
044 561 56 83
Address
Wasserwerkstrasse 2
8006 Zürich