Dynamics 365 consulting.For your team in Bern.

No, we are based in Zurich – we deliberately don't run a separate office in Bern. That way more budget goes into the actual work rather than location overhead. Microsoft projects run largely digitally anyway; for workshops, architecture decisions and important meetings we are with you in the Bern region in about an hour.

Dynamics 365 runs in the Microsoft cloud; Switzerland has its own region with data centres in Zurich and Geneva. If your environment is located there, Microsoft stores case records and other Dataverse data in Switzerland. Not everything is tied to Switzerland, though: identity data in Microsoft Entra ID is held mostly within the EU Data Boundary, some Copilot and AI features process data via Azure OpenAI within the EU Data Boundary, and Bing search processes data in the United States. With new environments, licensing may now also determine whether they can be pinned to the Switzerland region. Insurers and administrations in Bern regularly ask about this first – we clarify it for each solution and advise on technology, not on law.

Yes. Role-based permissions, a complete audit trail and configurable retention and deletion rules are standard. We set these up to match your regulatory requirements – for example in an insurance or administrative context – from the very start.

A focused first use case – such as a service queue or a member pipeline – is often productive within a few weeks. We start with a discovery, scope sensibly and deliver iteratively rather than big-bang.

Yes. We replace existing CRM and line-of-business systems as well as Excel islands, migrate historical files in a structured way and connect Dynamics 365 to your Microsoft 365 environment and existing applications.