Dynamics 365 and ChatGPT: How AI Is Revolutionizing Business Processes
The use of artificial intelligence is one of the most innovative features of Dynamics 365. With Dynamics 365, companies can automatically analyze their data.
Guides & Knowledge
Knowledge for Swiss SMEs — curated guides, honest comparisons and background on AI and digitalisation, explained plainly and without the marketing gloss.
AI & digitalisation
Copilot Home, Cowork, Code & Autopilot
What the new Copilot experiences mean for Swiss SMEs: tasks, availability, licences and managed apps.
Read guideMicrosoft's Frontier Company explained
What's behind the Frontier Company and Frontier Firm — and three steps your SME can take now.
Read guideThe Microsoft AI stack
Copilot, Microsoft Foundry, AI Builder and Copilot Studio — explained and made usable for Swiss organisations.
Read guideThe history of artificial intelligence
From the early days through machine learning to generative AI and Copilot — a concise overview.
Read guideCost & decision
What does IT support cost for SMEs?
Market figures with sources: hourly rates, managed prices per user, hidden costs and budget benchmarks.
Read guideWhat does a CRM project cost?
Planning, implementation, data migration, training, licences and support — with a Dynamics 365 licence calculator and three scenarios.
Read guideDynamics 365 vs. Salesforce
Honest comparison for Swiss B2B: editions, list prices, three-year licence costs and concrete decision scenarios.
Read guideFrom our blog
Dynamics 365 Telephony with Teams
Since I am currently calling many potential customers to generate new business, I naturally use the exact software we also sell to our clients.
The Benefits of CRM and Microsoft Dynamics 365
Customer Relationship Management (CRM) is a collection of integrated tools and data-driven software solutions for managing, tracking, and storing customer information.
To the Azure Cloud: Theia Solutions Officially Becomes a Microsoft Partner for App and Innovation!
It is official – Theia has reached the stars! We have received the prestigious Microsoft Partner Designation for App and Innovation Azure.
Deploy Dynamics 365 App for Outlook on a Dataverse Environment without Dynamics 365 Apps License: A Step-by-Step Guide
In today's fast-paced business environment, it's essential to have efficient tools that can help organizations streamline their business processes.
Embedding Customer Voice Survey Responses to different tables in Dynamics 365
Every business thrives on customer feedback. Dynamics 365 Customer Voice provides an effective way to gather this feedback through surveys.
Data Quality as Leadership Priority
How executive commitment to data quality drives organizational transformation and competitive advantage.
Pragmatic AI Implementation
A practical guide to introducing artificial intelligence in business processes without overwhelming your organization.
Rethinking B2B Customer Engagement
Why traditional approaches are no longer sufficient and how digital transformation creates new opportunities for customer interaction.