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    Guides & Knowledge

    Knowledge for Swiss SMEs — curated guides, honest comparisons and background on AI and digitalisation, explained plainly and without the marketing gloss.

    AI & digitalisation

    Microsoft's Frontier Company explained

    What's behind the Frontier Company and Frontier Firm — and three steps your SME can take now.

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    The Microsoft AI stack

    Copilot, Azure AI Foundry, AI Builder and Copilot Studio — explained and made usable for Swiss organisations.

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    The history of artificial intelligence

    From the early days through machine learning to generative AI and Copilot — a concise overview.

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    Cost & decision

    What does IT support cost for SMEs?

    Market figures with sources: hourly rates, managed prices per user, hidden costs and budget benchmarks.

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    Dynamics 365 vs. Salesforce

    Honest comparison for Swiss B2B: strengths, weaknesses, cost and AI with a clear recommendation.

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    From our blog

    AI and Technology Concept

    Dynamics 365 and ChatGPT: How AI Is Revolutionizing Business Processes

    The use of artificial intelligence is one of the most innovative features of Dynamics 365. With Dynamics 365, companies can automatically analyze their data.

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    Teams Telephony Integration

    Dynamics 365 Telephony with Teams

    Since I am currently calling many potential customers to generate new business, I naturally use the exact software we also sell to our clients.

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    Business and CRM Concept

    The Benefits of CRM and Microsoft Dynamics 365

    Customer Relationship Management (CRM) is a collection of integrated tools and data-driven software solutions for managing, tracking, and storing customer information.

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    Microsoft Partner Designation App and Innovation Azure

    To the Azure Cloud: Theia Solutions Officially Becomes a Microsoft Partner for App and Innovation!

    It is official – Theia has reached the stars! We have received the prestigious Microsoft Partner Designation for App and Innovation Azure.

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    Azure Cloud Background

    Deploy Dynamics 365 App for Outlook on a Dataverse Environment without Dynamics 365 Apps License: A Step-by-Step Guide

    In today's fast-paced business environment, it's essential to have efficient tools that can help organizations streamline their business processes.

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    Abstract colorful background

    Embedding Customer Voice Survey Responses to different tables in Dynamics 365

    Every business thrives on customer feedback. Dynamics 365 Customer Voice provides an effective way to gather this feedback through surveys.

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    Data visualization and analytics dashboard

    Data Quality as Leadership Priority

    How executive commitment to data quality drives organizational transformation and competitive advantage.

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    AI and human collaboration in the workplace

    Pragmatic AI Implementation

    A practical guide to introducing artificial intelligence in business processes without overwhelming your organization.

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    Business professionals collaborating with digital tools

    Rethinking B2B Customer Engagement

    Why traditional approaches are no longer sufficient and how digital transformation creates new opportunities for customer interaction.

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