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    Medi24 — Dynamics CRM 2016 On-Premises
    Medi24

    Medi24 — Dynamics CRM 2016 On-Premises

    Business-critical CRM operations and continuous development

    Client

    Medi24

    Industry

    Telemedicine

    Duration

    Multi-year collaboration

    Challenge

    A business-critical on-premises CRM solution must be operated reliably and developed in a controlled manner while existing processes and interfaces remain available.

    Solution

    Theia is responsible for the operation and development of Dynamics CRM 2016 On-Premises. This includes Customer Voice, documented APIs and integrations, and traceable development and delivery processes with Azure DevOps.

    Results

    1

    Multi-year operational and development responsibility for Dynamics CRM 2016 On-Premises

    2

    Customer Voice plus documented APIs and integrations within the existing solution landscape

    3

    Traceable development and delivery processes with Azure DevOps

    Technologies

    Microsoft Dynamics 365 SalesMicrosoft Dynamics CRM 2016 On-PremisesMicrosoft Dynamics 365 Customer VoiceMicrosoft Customer VoiceMicrosoft AzureAzure DevOpsDocumented APIs and integrations

    Tags

    Dynamics CRM 2016On-PremisesCustomer VoiceAzure DevOpsAPI integrations

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