Business-critical CRM operations and continuous development
Medi24
Telemedicine
Multi-year collaboration
For several years, Theia has been responsible for operating and developing a business-critical Dynamics CRM 2016 On-Premises solution at Medi24.
A business-critical on-premises CRM solution must be operated reliably and developed in a controlled manner while existing processes and interfaces remain available.
Theia is responsible for the operation and development of Dynamics CRM 2016 On-Premises. This includes Customer Voice, documented APIs and integrations, and traceable development and delivery processes with Azure DevOps.
Multi-year operational and development responsibility for Dynamics CRM 2016 On-Premises
Customer Voice plus documented APIs and integrations within the existing solution landscape
Traceable development and delivery processes with Azure DevOps
Microsoft Dynamics CRM 2016 On-Premises
Microsoft Customer Voice
Azure DevOpsDocumented APIs and integrations
VALUEworks uses an on-premises CRM based on Microsoft Dynamics in a family-office setting. Theia has supported the application for several years. Day-to-day work includes specific questions about mandates and reports, as well as assessing the changes the team would like to make.
Theia supported Superlab Suisse Epalinges in introducing Dynamics CRM and creating a custom dashboard. Another specific contribution followed when responsibility for the CRM changed: we transferred the licence and assigned the existing records to the new user.
Stiftung ComViva in Gais offers accommodation and work opportunities for people with disabilities. Theia introduced a small CRM based on Microsoft Dynamics CRM for the foundation's contact management.