Senior Power Platform & Dynamics 365 Consultant/Architect

What it is about

Our clients are mostly Swiss SMEs, associations and other organisations, for example in healthcare or real estate management. Many of them want to bring sales and customer service together in Dynamics 365, replace Excel spreadsheets and old Access or FileMaker solutions with Power Apps, automate approvals with Power Automate or build a customer portal with Power Pages. We almost never start from a blank slate: ERP, accounting, telephony and email are already in place and need to be connected cleanly.

Then there are AI agents: on the one hand custom agents in Copilot Studio that answer questions from approved company knowledge and pass unresolved requests to the team, on the other Microsoft's own agents in Dynamics 365 Sales and Customer Service. Since October 2026 we have held the Microsoft Agentic Business Solutions specialization for Power Apps, Power Automate and Copilot Studio. For solutions like these to hold up in day-to-day work, it takes more than a good prompt: a clean data model in Dataverse, clear permissions, testing with real cases and defined points where a person reviews or takes over.

So we are looking for an experienced person from the Power Platform or Dynamics world. Whether you work more as a consultant or as an architect today is secondary to us: you lead such projects from the first workshop to go-live, think the solution through as a whole and do hands-on build work yourself.

Who we are looking for

We are not looking for someone who works through tickets. We are looking for someone who thinks along. You notice when a KPI is wrong, even though nobody asked. You speak up when a requirement misses the actual goal. And you tidy up what others have left behind, because you care about the result and not just the assignment.

Your tasks

• You run workshops with business teams and management, capture requirements, check what the standard product already covers and turn the results into a scope that both sides understand the same way.
• You design the target architecture across Dynamics 365, Power Platform and Azure, with the data model, roles and permissions in Dataverse, so the solution can grow without being rebuilt.
• You configure Dynamics 365 Sales and Customer Service, build model-driven and canvas apps and automate processes with Power Automate. When configuration isn't enough, you decide with the team where code makes sense.
• You integrate other systems such as ERP and accounting (bexio, Abacus or SAP), Microsoft 365 and telephony via connectors, Azure API Management or Azure Functions, and migrate existing CRM data.
• You build agents in Copilot Studio with knowledge sources, instructions and tools, and set up Microsoft's agents in Dynamics 365 Sales and Customer Service. You test them with typical cases, define when a person reviews or takes over, and look after quality, usage and changes after go-live.
• You build in governance from the start (environment strategy, DLP policies, permissions on knowledge sources, ALM with solutions and pipelines) and clarify the data location for every solution.
• You work in sprints directly with the client: demos, a backlog in Azure DevOps, testing with key users. You estimate effort for fixed-price quotes and are open about status and risks, even when it's uncomfortable.
• You support go-live and hypercare and enable key users so that the solution is still in use two years later.
• You bring in your own ideas, beyond your project too: for clients, for colleagues and for Theia.

What you bring

• Several years of project experience with Power Platform or Dynamics 365 (Sales, Customer Service), as a consultant or architect, ideally at a Microsoft partner
• Solid command of Dataverse, model-driven and canvas apps, Power Automate and Power Fx, including permissions, error handling and ALM
• Understanding of solution architecture: data model, security model, environments and the platform's limits around licensing, capacity and API calls
• Hands-on experience with integrations via standard and custom connectors and REST APIs; experience with Azure API Management, Logic Apps or Azure Functions and with ERP integrations is a plus
• Experience with Copilot Studio or the AI agents in Dynamics 365, and a clear-eyed view of where AI helps and where a simple flow or a clear rule works better
• Experience running workshops: you translate between business and technology, explain architecture decisions clearly and say so when something doesn't fit
• Initiative and entrepreneurial thinking: you take responsibility instead of passing it on
• Willingness to join our seniors' on-call rotation later on
• Very good German, good English
• An advantage: certifications such as AB-100, AB-410, AB-620 or MB-230, experience with Scrum and Azure DevOps

How we work together

Our values don't just hang on the wall, we live them every day:

• Learning together: New things fascinate us. We keep learning, share our knowledge and discover together what comes next.
• Understanding each other: We listen to really understand, in the team as well as with clients. We meet as equals.
• We are open: We make mistakes, and we talk about them. This transparency gives us the confidence to raise anything openly.
• Having fun: We enjoy our successes and celebrate them together.

Our principles

On top of that come three principles we don't negotiate on:

• Seniors, not a pyramid: Whoever scopes a project also builds it. No hand-offs to juniors and no re-briefing three times.
• Power Platform first: We configure where we can and code where we must.
• Partner, not reseller: We choose technology because it fits, not because it is new. If something doesn't fit, we say so.

What we offer

• Responsibility and room to shape things from day one
• Long-term client partnerships instead of short assignments
• A senior team with short decision paths and a direct line to management
• Training and certifications, guided by our MCTs
• Flexible working hours and hybrid working