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    UBP Investment Advisors S.A. Logo
    UBP Investment Advisors S.A.

    Taking over CRM support and working with the existing system

    Handover, maintenance and data preparation for UBP Investment Advisors S.A.

    Client

    UBP Investment Advisors S.A.

    Industry

    Financial Services

    UBP Investment Advisors S.A. already had a CRM in use. Theia took over support for the existing application and provided maintenance and technical assistance in 2022. The assignment extended from the handover to work on the existing data.

    Challenge

    To change the support arrangement, those involved needed to coordinate the handover and become familiar with the existing environment. Working on an established application also requires communication with those responsible for the infrastructure.

    Solution

    Theia prepared the takeover with those involved and subsequently supported the CRM. The collaboration included maintenance services, technical assistance and coordination with the infrastructure team.

    During 2022, Theia also worked on data preparation. The support therefore covered both the application itself and specific work on its existing data.

    Results

    1

    Supported the handover and takeover of CRM support

    2

    Provided maintenance and technical assistance in 2022

    3

    Worked on data preparation

    Technologies

    Tags

    Financial ServicesCRM SupportHandoverMaintenanceData Preparation

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