CRM implementation, API development and Dynamics support for LIFEBRANDS Natural Food.
LIFEBRANDS Natural Food
Consumer Goods & Trade
At LIFEBRANDS, Theia combined the introduction of Microsoft Dynamics 365 with additional integration development. One specific part of the integration work concerned sales invoices and sales lines. We subsequently supported the company with questions about its CRM environment.
For LIFEBRANDS, CRM and integrations were part of the same assignment. Alongside the introduction of Dynamics 365, technical work on sales invoices and individual sales lines was required. The implementation therefore needed to consider both the CRM application and its connections to other systems.
Theia supported the Dynamics 365 implementation and developed additional APIs for the integrations. The specific integration work included sales invoices and sales line items, referred to as 'Sales Lines' in the technical implementation.
The CRM environment remained a topic of collaboration after the implementation. In 2021, we supported LIFEBRANDS with Dynamics questions and coordinated matters including access to the CRM application and its Outlook connection.
Supported the introduction of Microsoft Dynamics 365
Developed additional APIs and worked on the integration of sales invoices and sales lines
Provided Dynamics support, including coordination of CRM access and the Outlook connection
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Microsoft Dynamics 365