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    Logopädische Vereinigung Oberrheintal Logo
    Logopädische Vereinigung Oberrheintal

    Migrating email and continuing everyday support

    From the move to Microsoft 365 to email addresses, licences and laptop questions.

    Client

    Logopädische Vereinigung Oberrheintal

    Industry

    Associations & Non-profit

    Theia supported Logopädische Vereinigung Oberrheintal in moving its email environment from Green to Microsoft 365. The collaboration continues in daily work, with email address setup for new employees, licensing support and advice on work devices.

    Challenge

    The email environment previously hosted by Green was to move to Microsoft 365. There were also practical questions at the workstations: setting up laptops, suitable licences and managing email addresses. The association needed support with these tasks even after the migration.

    Solution

    Theia supported the introduction of Microsoft 365 and the email migration. During the transition, existing emails were synchronised with Microsoft while the team also coordinated work on the laptops. The collaboration continued with support and licensing assistance.

    One specific example from ongoing operations is maintaining addresses when a new employee joins. Theia added a missing email alias so that the address using the previous naming scheme was also registered.

    Theia also helped the association choose replacement laptops. One consideration was whether the devices would serve as spares or be used regularly. There were also licensing questions about multiple user accounts on a laptop and preparation for setting them up as company devices.

    Results

    1

    Supported the introduction of Microsoft 365 and migration of the previous email environment

    2

    Set up an email alias for a new employee

    3

    Continued support and licensing assistance, and advised on replacement laptops and their use

    Technologies

    Tags

    Email MigrationIT SupportOnboardingDevice Advice

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