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    Loosli & Schmid Rechtsanwälte Logo
    Loosli & Schmid Rechtsanwälte

    Law firm IT, from documents to mailboxes

    Microsoft 365 and ongoing IT support for Loosli & Schmid Rechtsanwälte.

    Client

    Loosli & Schmid Rechtsanwälte

    Industry

    Legal Services

    The collaboration with Loosli & Schmid began with the introduction of Microsoft 365 for collaboration and document storage. Today, Theia's support also covers practical questions about work devices, sign-in and mailbox backups.

    Challenge

    Working on and storing documents together, using email and signing in with a personal account are all part of the same working day at the firm. Accordingly, the collaboration with Theia ranges from setting up the Microsoft 365 environment to the questions that arise during ongoing operations.

    Solution

    Theia introduced Microsoft 365 with a focus on collaboration and document storage. SharePoint is part of the working environment. The reference therefore covers both the platform for working together and its support in the firm's daily work.

    Ongoing support includes specific needs at individual workstations. Theia assists with hardware procurement and sign-in topics, for example when the additional sign-in verification on a mobile phone needs to be set up again.

    Mailbox backup also needs support. Theia coordinates licensing and permissions for the Microsoft 365 environment with the backup provider. This includes the access rights required for Exchange backups. Such work connects the daily use of work tools with the technical tasks behind them.

    Results

    1

    Introduced Microsoft 365 for collaboration and document storage

    2

    Used SharePoint as part of the working environment

    3

    Assisted with hardware procurement and multi-factor sign-in

    4

    Coordinated mailbox backup licensing and permissions with the backup provider

    Tags

    Law FirmDocument StorageIT SupportMailbox Backup

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